Shipping

Shipping


Delivery Options:

Door-to-door Courier (via Courier Guy):
NOTE: Door-to-door Couriers do not deliver to PO Boxes. Please provide a Street Address at checkout.

All deliveries will be delivered to your door and/business address. The calculation of your delivery will depend on the weight, volumetric mass of the products ordered and lastly location.

Find and Seek PTY LTD has created a standardised rate of R59.00 for delivery.

How long will my delivery take?


Typically, we'll get the courier to collect your order within 24 hours providing that your payment is reflecting in our account. Depending on the time of year, delivery can range between 2-3 days from when payment is completed.

Our courier will reach out to you and organise the day and time for delivery .

You will also receive a live tracking number for you keep updated on the progress of your order. You can simply add teh Waybill number (3 not included) into the following URL: http://www.thecourierguy.co.za/tracking_home.php

What happens if I don't receive my order?


All orders dispatched are guaranteed to be delivered. If your order is lost, damaged or stolen, we will either send you a replacement order or we will refund the full order to you. It's at our sole discretion to choose whether to replace or refund the order. This is a fantastic service that we feel is absolutely essential to provide peace-of-mind to our customers.

If any parcel delivered by our couriers appears to be damaged, please be sure to verify both the contents and condition of the consignment in the presence of the courier driver.

Call Find and Seek immediately if any product is damaged or missing. Liability for any shipments sent from us ends with the obtainment of a clean signature from the consignee upon delivery of the goods.

 

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